Your Skincare Questions, Answered
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What makes Savv Jolie skincare different?
What makes Savv Jolie skincare different?
Savv Jolie is all about clean, gentle skincare that’s sulfate-free, cruelty-free, and vegan. We believe skincare should be safe, simple, and effective for all ages—especially for pre-teens, teens, and beyond.
Is this skincare safe for sensitive skin?
Is this skincare safe for sensitive skin?
Absolutely! Our formulas are dermatologist-tested and free of harsh chemicals like parabens, sulfates, and artificial fragrances—making them perfect for sensitive and delicate skin.
What age group is Savv Jolie best for?
What age group is Savv Jolie best for?
Our products are designed for pre-teens and teens but work for all ages. If you love lightweight, non-irritating skincare with clean ingredients, Savv Jolie is for you!
Do your products contain fragrance?
Do your products contain fragrance?
Nope! We avoid synthetic fragrances and only use natural botanical extracts for a subtle, skin-friendly scent
How long does shipping take?
How long does shipping take?
We process orders within 1-2 business days, and shipping usually takes 3-7 business days within the U.S. International shipping times vary.
What is your return policy?
What is your return policy?
We accept returns on unused, unopened products within 30 days of purchase. If you’re not happy, we’ll make it right!
How can I track my order?
How can I track my order?
Once your order ships, we’ll send you a tracking number via email, so you can follow its journey.
What payment methods do you accept?
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay for your convenience.
How can I contact customer support?
How can I contact customer support?
You can reach us via email at hello@savvjolie.com or through our Contact Us page. Our support team will respond within 24 hours.